Roofing Warranty
Roofing Warranty Coverage That Gives You Peace of Mind
A residential roof replacement is a high-value structural upgrade, and its long-term reliability hinges on installation precision and system integrity.
At Home Pro Roofing, we include a 50-year transferable workmanship warranty on all qualifying roof systems, covering labor errors such as incorrect fastener patterns, poor ridge vent placement, and inadequate flashing detail.
This warranty isn’t marketing language; it’s an enforceable service guarantee that protects your investment against installation-related failures for five full decades.
What Kind of Warranty Do You Get with a New Roof?
Every roof we install is protected by two complementary warranty layers. First, our 50-year workmanship warranty covers all labor-related components – from the underlayment system and metal flashing to the ridge caps, intake/exhaust vents, and edge metal. If anything we install fails due to poor application, alignment, sealing, or fastening, it’s our responsibility to correct it.
Second, your roof is also backed by a manufacturer warranty, registered directly by us, from trusted suppliers like GAF or Owens Corning. That layer covers issues such as manufacturing defects, shingle granule loss, sealant separation, or premature deterioration.
Combined, these warranties protect your investment against both labor execution failures and factory material defects, so you’re never stuck figuring out who’s responsible when something goes wrong.
What’s Covered by the Roofing Warranty
Your roof is protected against the two most common sources of failure: human error during installation and manufacturing defects in system components. Our workmanship warranty covers conditions like crooked or offset shingle courses, open flashing seams, or ridge vent misinstallation, all of which can lead to active leaks, sheathing rot, or insulation saturation.
The manufacturer warranty safeguards against premature material degradation, including shingle curling, sealant bond failure, and underlayment breakdown due to thermal cycling or UV exposure. Together, these layers ensure that whether it was installed wrong or manufactured wrong, it gets fixed—no blame games, no loopholes.
What’s Not Covered by the Roofing Warranty (and Why It Matters)
Roofing warranties do not function as catch-all insurance policies. They are designed to cover installation defects and manufacturing flaws, not damage caused by external conditions.
Events such as storm debris impact, ice dam overflow, or wind-driven rain penetration during abnormal weather events fall outside the scope of both the labor and product warranties and should be addressed through a commercial or homeowners’ insurance policy.
Similarly, the warranty excludes non-performance-related concerns like granule discoloration, staining, or aesthetic inconsistencies.
More critically, any unapproved post-install alterations, such as retrofitted mechanical venting, solar rail attachments, or communication hardware penetrations, can void coverage in compromised areas.
For multi-unit buildings or commercial structures, we strongly recommend coordinating rooftop planning to maintain warranty integrity and prevent third-party work from unintentionally voiding warranties.
Workmanship Warranty vs. Manufacturer Warranty
It’s common to confuse the two, so here’s a simple comparison:
| Feature | Home Pro Roofing Workmanship Warranty | Manufacturer Warranty (e.g., Owens Corning) |
|---|---|---|
| Covers installation issues | ✅ Yes | ❌ No |
| Covers product/material defects | ❌ No | ✅ Yes |
| Coverage term | 50 Years | 25-50 Years (varies by product line) |
| Claim process | Directly through us | Through manufacturer |
| Automatic coverage | Yes, with qualifying installs | Often requires registration |
Together, these two warranties give you complete protection materials and labor.
What About Leaks?
If your roof develops a leak due to an installation-related cause, such as unsealed step flashing, improperly lapped valley membranes, fastener intrusion through a water channel, or misaligned exhaust vent boots, the issue is fully covered under our workmanship warranty.
We treat leak diagnostics as priority calls, with response times typically within 24 to 48 hours, depending on weather access and scheduling.
While many contractors try to deflect blame onto materials or extreme weather, we conduct a structured root-cause inspection.
If the fault lies in installation, we repair it at no cost. If the leak stems from a manufacturer defect – such as shingle sealant failure, underlayment delamination, or ridge cap adhesive breakdown – we manage the warranty claim process directly with the manufacturer, including photographic documentation and required form submission.
You make one call, and we take it from there.
Hassle-Free Claims – Here’s What That Actually Means
Traditional roofing claims are known for red tape, lengthy hold times, finger-pointing between installer and shingle manufacturer, and confusing paperwork requirements.
We take a different approach. When you notify us of a possible failure, such as sealant failure at eaves, thermal cracking in ridge cap shingles, or valley membrane breach, our team initiates the process.
If it’s installation-related, we resolve it under our workmanship terms. If it’s material-related, we submit all manufacturer claim forms, photo documentation, and system registration details directly to the appropriate party.
Our role is to serve as your single point of contact through every step, from roof inspection to claim resolution, so you’re never chasing status updates or technical clarifications on your own.
Roofing Warranty Maintenance Requirements
Roofing warranties, both labor and manufacturer-backed, remain valid only when system integrity is preserved. That means scheduling an annual inspection to verify fastener tightness, ventilation performance, and flashing sealant condition.
Homeowners should perform seasonal clearing of debris from gutters, scuppers, and roof valleys, and take immediate action if pooling or overflow is observed.
Avoid installing hardware like HVAC exhaust vents, antenna masts, or solar attachments without first coordinating flashing and sealant transitions with us. Even minor unauthorized modifications can introduce leak paths and disqualify your warranty in those zones.
If you’re ever uncertain, we’re here to help you make the right call before small issues turn into disqualifying ones.
Hassle-Free Claims – Here’s What That Actually Means
Warranty claims often turn into a maze of claim numbers, technical inspections, and finger-pointing between the installer and manufacturer.
We do things differently. If there’s a leak near your step flashing, a split in your laminate shingle tab, or signs of underlayment uplift, we’ll handle the process from first call to final fix.
After performing a full inspection, we determine whether the failure originates from an installation-related oversight or a material manufacturing defect.
If it’s our work, we correct it in-house. If it’s a product failure, we process the claim with the manufacturer using detailed roof system documentation, project photos, and warranty registration files, so you never have to chase down service or interpret warranty legalese. That’s what we mean by hassle-free.
What Does “50-Year” or “Lifetime” Really Mean
In the roofing industry, terms like “50-year” or “lifetime” are often misunderstood. Most manufacturer warranties, whether from GAF, Owens Corning, or similar brands, include a non-prorated coverage window called the Smart Choice® Protection Period, typically lasting 10 to 15 years. After that, coverage enters a prorated phase, where the value of material reimbursement declines annually and labor may no longer be included.
This depreciation model resembles a vehicle warranty: protection diminishes as time passes. In contrast, Home Pro Roofing’s 50-year workmanship warranty is non-prorated for the entire term. Whether a leak occurs at year 5 or year 45 due to an installation-related error, such as a misaligned ridge cap or flashing failure, the labor to correct it is covered in full.
Is the Roofing Warranty Transferable?
Yes, both your Home Pro Roofing workmanship warranty and the associated manufacturer-issued warranty (from brands like GAF or Owens Corning) are fully transferable to a subsequent homeowner, provided we receive written notice within 60 days of property title transfer.
The transfer includes all remaining coverage on the original 50-year labor guarantee and the registered limited lifetime material warranty, assuming no post-installation modifications or maintenance lapses have occurred.
This single-step administrative update ensures that your buyer retains full protection against installation errors and material defects without reset or proration. It’s a high-value asset at closing and a strong differentiator in competitive real estate markets.
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Storm Damage Isn’t Covered but We’ve Got Your Back
Storm-related damage like hail strikes, wind-driven debris, or structural uplift is excluded from both workmanship and manufacturer warranties, and is instead handled through your homeowners’ insurance policy. But that doesn’t mean you’re on your own.
After a major weather event, we provide free post-storm evaluations to identify damage such as granule displacement, shingle punctures, lifted drip edge, or compromised ventilation units. We document the conditions in detail, explain your repair or replacement options, and if a claim is needed, we’ll meet with your assigned adjuster to provide technical context and confirm scope of loss.
This helps reduce the chance of underpayment or partial approvals. Even when the warranty can’t cover it, our team still takes the lead.
What Most Roofers Won’t Tell You About Warranties
Most warranty pages only focus on coverage highlights, leaving out what really happens when problems fall into the gray area between labor and materials. We believe a true roofing warranty includes more than documents—it includes long-term service planning, clear handling protocols, and support when responsibilities aren’t black and white. That’s why we educate clients on risks like accidental coverage voids, guide decisions on roof-access changes, and maintain records to support you years down the road—even if we’re not the contractor on file anymore. We talk through the fine print up front, so your warranty is an asset, not a gamble.
What Happens If There’s a Dispute Between Workmanship and Material Defects?
When a roofing failure occurs at a transitional detail, like a chimney saddle, step flashing run, or ridge vent flange, it’s often unclear whether the root cause is poor installation or product breakdown. Most contractors avoid these situations or defer to the manufacturer, leaving the homeowner without recourse.
At Home Pro Roofing, we don’t outsource accountability. Our team investigates the failure source, compares findings to warranty scope documents, and if the issue is ours, we fix it with no no delays. If it’s a sealant degradation issue, shingle delamination, or other product fault, we handle the warranty submission, documentation, and follow-up with the supplier. You get a single point of contact and a clearly defined path to resolution.
Can You Accidentally Void Your Warranty Without Realizing It?
Yes, roofing warranties can be voided unintentionally when key system components are altered, penetrated, or neglected. Common disqualifying actions include mounting satellite dishes, solar panel rails, or security cameras directly through shingle surfaces without sealed flashing assemblies; hiring third-party contractors to install or adjust attic vents, HVAC stacks, or skylights without our coordination; using high-pressure power washers that dislodge protective granules and break shingle bonds; or allowing debris accumulation in valleys and gutter lines that leads to ponding and backflow.
These actions compromise system integrity and void applicable warranties in affected zones. If you’re considering rooftop modifications or unsure whether a task might impact coverage, consult us first – we document all projects and provide guidance that protects your warranty eligibility.
What Happens If Home Pro Roofing Isn’t Around in 20 Years?
It’s a valid concern: what happens to your workmanship warranty if Home Pro Roofing isn’t operating decades from now?
While no contractor can guarantee perpetual existence, your manufacturer warranty, whether from GAF, Owens Corning, or another registered supplier, remains enforceable through the manufacturer’s warranty department. We register all eligible systems post-installation, including Golden Pledge®, System Plus, or equivalent coverage tiers, ensuring that your documentation is active in the national registry and tied to your property, not our office.
On the labor side, we maintain detailed installation records, component SKUs, and warranty certificates, and we’ve established service agreements with trusted roofing firms who may step in to administer coverage if needed. Your roof’s long-term protection doesn’t disappear just because we do.
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Questions Smart Homeowners Ask About Roofing Warranties?
Even a great warranty raises questions once you start thinking it through. What counts as proof? Who do you call when something goes wrong? How do you avoid voiding it by accident? Smart homeowners want clear answers before they commit—and that’s exactly what you’ll find here.
Do I get actual proof that my warranty is active?
Yes. Upon completion of your roofing project and final walkthrough, we issue formal documentation for both warranty layers: a digital copy of your workmanship coverage certificate and the registered manufacturer warranty, typically from GAF or Owens Corning. These records include product batch codes, install dates, and coverage tier (e.g., System Plus or Golden Pledge®), ensuring full traceability if a claim is ever needed. We can also provide a physical copy upon request for real estate or insurance purposes.
If there’s a problem, who do I call – Home Pro Roofing or the manufacturer?
Call us first, always. Whether the issue is an installation-related failure (e.g., flashing separation or vent misalignment) or a material defect (like shingle cracking or adhesive delamination), we begin with a site inspection to determine root cause. If it qualifies under our workmanship warranty, we fix it directly. If it falls under manufacturer scope, we handle the full claim process, including documentation, photo evidence, and submission. You deal with one point of contact – us.
What do I need to do to keep my warranty valid?
Maintaining your warranty means preserving the roof system’s integrity. That includes seasonal gutter cleaning, prompt removal of debris in valleys or eaves, and avoiding unauthorized roof modifications. Annual inspections, especially post-storm, are recommended to detect early signs of fastener loosening, sealant breakdown, or ventilation imbalance. Never install equipment (e.g., satellite dishes, solar brackets, attic fans) without consulting us first, as it may void coverage in those zones.
What happens if a repair isn’t covered by warranty?
If the issue isn’t eligible under warranty, due to storm damage, cosmetic wear, or unapproved alterations, we still provide support. Our team will perform a thorough diagnostic inspection and issue a detailed repair quote, clearly outlining scope, cost, and timelines. Whether it’s covered or not, you receive the same level of responsive service and access to certified roof technicians familiar with your system’s original specs.
How do I transfer the warranty if I sell my home?
Our warranties are transferable at no cost. To ensure continuity, notify us within 60 days of the property title transfer. We’ll update the records and issue a revised certificate in the new owner’s name. Both the workmanship warranty and the manufacturer warranty remain intact, giving buyers confidence and helping your property stand out in a competitive market.
What causes most warranty claims to get denied?
The leading causes of denial are unauthorized roof penetrations like vent, antenna, or solar installs done without flashing integration and neglecting required maintenance. Allowing organic debris to accumulate, skipping inspections, or using aftermarket sealants can all invalidate coverage. We strongly advise contacting us before making any changes so we can help protect your warranty and system performance.
What’s Next?
Your roof should come with more than promises, it should come with real protection. At Home Pro Roofing, our 50-year workmanship warranty, paired with a fully registered manufacturer system warranty, means you’re covered from day one. No red tape. No fine print. Just a roof and a contractor you can rely on.
Call today or request your free estimate online.